FAQs
Frequently Asked Questions
Orders & Shipping
Orders are processed within 1-2 business days. Shipping times vary by location, but most orders arrive within 3-7 business days.
Once your order ships, you’ll receive a tracking number by email. You can use this to track your package online.
Yes! We offer international shipping. Shipping costs and delivery times will be calculated at checkout.
Returns & Exchanges
We accept returns within 30 days of delivery. Items must be unused and in original packaging. Please visit our Returns page for more details.
Contact our support team at support@doghousethebrand.com with your order number and reason for return. We’ll guide you through the process.
Products & Sizing
Please refer to our Size Guide for detailed sizing information for each product.
We regularly restock popular items. Sign up for our newsletter or follow us on social media for updates!
Contact & Support
You can reach us at support@doghousethebrand.com or through our Contact page.
Yes! You can purchase gift cards here.